Install EndPoint Manager (EPM)
Therefore, you have just installed RollBack Rx Pro or Reboot Restore Rx Pro on the end-user computer. Its configuration is completely according to your wishes, and you have run the initial tests and the program is running well. As you prepare to return to your desk for a fresh cup of coffee, you realize that there is still one final step left before finishing work- Install the free centralized management tool EndPoint Manager (EPM).
Fortunately, installing and running EndPoint Manager is as simple as setting up the program itself, or even easier. After reading this quick guide, I believe you will have confidence in using this tool.
Firstly, when you download either of the two programs from our website The zip file will contain a second folder labeled 'EndPoint Manager'. If you have downloaded the program, please make sure to unzip this folder and then open it.
Run Setup. exe (Application). The x64.exe application should be reserved for installations that fail when running Setup. exe.
Installing EndPoint Manager does not require a restart. So don't worry.
Following the instructions on the screen, you should be able to complete the installation program in a few seconds. Please ensure that you have both Service and GUI installed.
Connect the client PC to EndPoint Manager
To connect PCs to EndPoint Manager, you must configure them to point to the IP address or computer name of EndPoint Manager.
(1) First, find the IP address of the PC where EndPoint Manager will be installed:https://support.microsoft.com/en-us/windows/find-your-ip-address-in-windows-f21a9bbc-c582-55cd-35e0-73431160a1b9
(2) Next, go to the client PC and open the RollBack Rx Pro/Reboot Restore Rx Pro client>; Go to Settings (Gear/Gear Icon)>; Remote management
(3) Select 'Connect to EndPoint Manager' and enter the IP address of the EndPoint Manager PC>; Then connect note: For large-scale deployments, you can use SETUP to pre configure clients to connect to specific IP addresses. The INI wizard is located in the installation package
Additional note in the deployment tools folder: Starting from version 12.8, there is now an "auto discovery" feature that automatically connects client PCs to PCs with Endpoint Manager installed as long as they are on the same local network
The next step is to run EPM itself. Open the program from the newly created desktop icon, and you will see an introduction screen that requires you to enter your username and password, as well as the server IP and port. By default, this will be set to localhost IP (127.0.0.1) and TCP port 9000. If you are running EPM Server and GUI from the same computer, these default settings are sufficient. If you are running the server control section on another PC, please enter the IP address or machine name of that computer to connect.
Note: The username and password requested here are different from those set for the end user.
By default, the username is Administrator and the password is left blank. Click login to enter RMC.
Now we have started, as you will see, the layout of the EPM tool is very simple. There is a default group on the left and a display screen on the right (which can be easily adjusted to fit your preferred style) that highlights all connected PCs. Online users will be in color, while offline users will display grayscale.
start
The first thing a network administrator or system administrator may need to do is set a username and password for EPM itself. To do this, click on EndPoint Manager in the upper left corner and select EPM Administrator from the drop-down menu. A new window will appear listing the current Administrator. If you wish to start creating administrators or users with different permissions, simply click Add and fill in the requested properties.
To change the settings of an existing user, highlight the user and select Properties, or select Change Password to update the password.
Please note that by default, administrators do not have a password, so you may want to update your password immediately to include one.
Now that our users have completed the configuration, it's time to start setting up our workstation.
The first thing we should do is to put end users into appropriate groups.
Group settings
By default, multiple built-in groups filter clients based on their Windows operating system, activation status, current online or offline status, and a single group that includes all clients.
If you wish, you can also create a group by right clicking on the blank space on the left menu and selecting "Add Group", or by clicking RMC and selecting "Add Group" from the drop-down menu. Complete this task by naming the group, writing a description, and selecting OK.
By dragging and dropping the client into the corresponding group, you can add the client to your group. The same method can be used to delete the client, or right-click on the desired PC and select 'Remove from Group' from the drop-down menu.
You can also delete a group from the EPM menu, or right-click on the group and select 'Delete Group'.
Combining PCs together makes it easier to manage clients in the group.
Tip: Go to View>; Switch to column view to display more information about the connected client PC in Details. You can also go to View>; Choose Details to select the content displayed in the column view; Taking Control
You have set administrator privileges and connected to the PC, and placed it in the corresponding group. Now, you can manage the machines as you please.
EPM can be configured to issue commands to a single PC by highlighting a command, right clicking and selecting one of several available options, namely taking a new snapshot, rolling back the system, deleting a snapshot, shredding, issuing a command, sending a file, remote input (using UltraVNC), closing, restarting, locking the screen, or completely changing the configuration settings of RollBack Rx Pro or restarting to restore Rx Pro settings by selecting "Modify Client".
As you can see, the Client Settings menu allows you to fully control the functionality of the program, from its appearance to the end user, and then to the program's execution. This is one of the most useful tools RMC has, as it allows for quick changes to be posted to connected users in real-time without the need to physically visit each computer.
These can be published separately, issued to groups, or simultaneously published to all connected computers. Stay informed. Administrators may wish to stay informed about the program at all times, and we offer two tools to provide insights: 1 Alarm settings, and 2 Event logs.
You can find the alarm settings by selecting the RMC button and clicking on "Alarm Settings" from the drop-down menu. After selection, a new window will appear with several different options for sending emails to the administrator, such as if the client has been offline for a while or if there is not enough available space on the drive.
By entering the activity email address, EPM will publish information based on these options, enabling administrators to stay informed of all connected clients in a timely manner.
You can closely monitor the functionality of EPM and its connected PCs through event logs. This information is crucial when solving any problem. You can find the log by selecting the EPM button and clicking on 'Event Log' from the drop-down menu.
Choosing 'Save As' will export the data to a'. log 'file, which can be easily sent to those who may need it.
Finally, let's export customer information. RMC allows users to export all connected client PC information to an XML file. This can be found by selecting the RMC button and clicking 'Export client to XML' from the drop-down menu. Here, the administrator needs to enter a name and select the save destination, then click Save.
Note: After exporting the XML file, you can change the file type to CSV， This may make the data more readable.
🔗 Source text from:https://support.horizondatasys.com/Knowledgebase/Article/View/endpoint-manager-starter-guide
Published on 2025-04-23
广东
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